Terms of Service

1. Acceptance of Terms

By accessing and using Fit8 (a product of FetchBlok), you accept and agree to be bound by the terms and provisions of this agreement. Fit8 operates as a B2B Software as a Service (SaaS) designed to help gym owners manage their clients.

2. Gym Owner Responsibilities & Telecom Compliance

As a Gym Owner using Fit8, you acknowledge that you are the primary data fiduciary for your clients. You agree to:

• Obtain explicit, verifiable consent from your clients before sending them automated WhatsApp messages or emails.
• Strictly adhere to the Telecom Regulatory Authority of India (TRAI) guidelines regarding bulk messaging and commercial communications.
• Not use Fit8 to send unsolicited promotional spam. You may only send transactional messages (attendance, invoices, expiry reminders) or promotional messages to clients who have explicitly opted in.

3. Prohibited Activities

Under the Information Technology Act, 2000, users are prohibited from using the platform to host, display, or share any information that is unlawful, harmful, deceptive, or violates any third party's intellectual property or privacy rights. Fit8 reserves the right to instantly suspend or terminate accounts found violating these terms.

4. Payments & Refunds

SaaS subscription fees paid to Fit8 are generally non-refundable unless stated otherwise. Services are billed according to the plan selected during registration. Failure to pay will result in automatic account suspension and potential deletion after a 30-day grace period.

5. Limitation of Liability

Fit8 provides the software "as is" and shall not be held liable for any indirect, incidental, or consequential damages, including loss of data or business revenue, arising out of the use or inability to use the platform.